We aim to provide the best service available when you charter with us in St. Martin. Please read throught these commonly asked questions. If you happen to have other questions or concerns, please feel free to
e-mail of phone us any time.
Frequently Asked Questions
Base Details
Transfers
Boarding Information
Payment and Currency
Yacht Charter Equipment
Provisioning
Sailing Conditions
Activities
Cell Phones
Customs and Immigration
Who are base owner/operators?
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David Duong
Where are you located on St. Martin?
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Lagoon Marina, Simpson Bay Lagoon
How do I get there?
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Fly to Princess Juliana International Airport on St. Maarten or Espérance Regional Airport in Grand Case, Sint Martin. When you arrive, take taxi to the base, Lagoon Marina. If the cap driver need more specification and ask the cap driver to go to Lagoonies (That's a well known bar located in our Marina).
What is the departure tax?
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Airport departure tax is US $30 PP at Princess Juliana International Airport. There is no airport departure tax from the French regional airport
On which dock can I find the yachts?
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Boats are located in Lagoon Marina, on our dedicated dock
What are your office hours?
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Office hours are 0900-1700 daily
How far is the base from the airports?
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The Horizon base is 10 minutes drive from the international airport on the Dutch side.
The Horizon base is a 40 minutes drive from the French regional airport.
What is the taxi fare?
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The taxi fare from the international airport is US$10 up to 2 passengers. Each extra passenger is $5.
The taxi fare from the French regional airport is US$25 up to 2 passengers. Each extra passenger is $5.
One luggage is free. Each additional piece of luggage is $1. Boxes or bundles are $3 extra.
Do I need to tip the taxi driver?
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Yes, typically 10 - 15% gratuity is offered.
What if my bag is delayed?
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If your bag is delayed, you will have to report this to Customer Services desk at the airport. They will fill out a form and give you a copy with a reference number and a local telephone number. Please tell them that you are sailing with Horizon Yacht Charters and give them the office number. Typically, your bag will arrive in the next day (or two). The airline will deliver your bag to wherever you are - so this will not hold up your sailing time. If the bag does not arrive after a number of days, the airline may give you a daily compensation figure to spend. Please check with your airline before you leave. REMEMBER: this happens about once per month so be prepared - pack some shorts, TShirts, flip-flops, toothbrush, toothpaste and any medical supplies that you may need. This should not ruin the start of your holiday - so come prepared!
What should we expect when we check in?
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When you arrive at the office, please have your passports ready - we will return these to you, as well as return flight confirmation or itinerary (this is a requirement from St Maarten customs) ready for copying. We will then undertake the paperwork in terms of taking for the Hull Damage Waiver, Cruising Permit, and any provisioning that has been ordered in advance. We will walk you through our INFORMATION FOLDER. We will then undertake a chart briefing where you will be given the appropriate Imray Charts for your cruise. The chart briefing will cover cruising area, questions you may have about navigation, anchorages, prevailing conditions, or any part of your itinerary. After the Chart Briefing, you will receive your Boat Briefing. This cover the operating systems, including rigging, electrical systems, windlass, stove, head, dinghy, outboard and emergency systems. It is sometimes a good idea to send some of the crew to the supermarket in order to provision at the same time.
When can we board the boat?
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You may board the yacht at noon (charter contracts start and finish at noon). Allow a couple of hours to complete the chart and boat brief procedure before you are ready to leave the dock.
What is we arrive at your office after hours?
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If an arrival is scheduled outside of hours, take a taxi to Horizon Charters base and instructions will be left for you on the office door and the marina security guard will assist you.
Do you offer “Sleep-Aboards”
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Since some flights arrive too late in the day for you to start your charter, where possible, we offer the option of a sleepaboard on your first night at an additional charge. Boarding is after 5.00pm and the yacht will be prepared for your late arrival. Please enquire about this option should you require it. $75.00 per person – minimum $250.
Where can I get water and fuel?
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Your yacht is handed over to you with water and fuel tanks completely full. On your return the yacht must be refilled with water and fuel at your charge. You can pick up water and fuel at Island Water World or Simpson Bay Marina inside Simpson Bay Lagoon, Bobby’s Marina in Philipsburg, Gess Station by the French side Bridge or Marina Fort St. Louis in Marigot. Water only is available in the marina of Anse Marcel.
There is no fuel or water available in Anguilla. In St.Barths, only water is available at the dock of Gustavia. Please contact the Capitainerie (harbour master) on VHF CH. 12.
What is the official currency of St. Martin?
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Antillean guilders on the Dutch side and Euros on the French side. But both sides of the Island take US Dollars as well. For your own convenience just leave the official currencies and just take US dollars with you.
How do I pay for my charter?
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You can pay by using Visa or MasterCard. Or you can mail a US$ Cashier's Check. Please allow for the mail taking 4 till 6 weeks to arrive in St Martin.
What credit cards do you accept?
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We accept VISA, MASTERCARD and AMEX
How long does it take to mail a check to you?
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Up to 4 till 6 weeks. So please make sure you send your check on time!
What happens in the case that we need to cancel our charter?
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We are unable to offer refunds within 90 days of your charter start date unless we can re-sell your reserved dates. As we adhere to this policy, we strongly suggest that
Trip Cancellation Insurance is purchased.
Is there a spinnaker?
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No, we have mainsail and genoa on all yachts.
Can I get a bigger outboard engine?
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The size of engine that we have is a 5HP.
Can I get a hard bottomed dinghy?
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Yes, all of our dinghies have hard bottoms.
Do I always have to lift the engine off?
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It is for you to use your own judgment on when you should decide to take the engine off.
Can I lock the dinghy?
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Yes, we provide a lock with a padlock. Please make sure you check this off on your inventory sheet. We encourage you lock your dinghy every time as cases of dinghy ‘mistaken identity’ do occur.
What do I do with the dinghy if there’s no dinghy dock?
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You simply take the dinghy up on the beach and tie to the nearest palm tree.
What safety equipment is provided?
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Each boat is fully equipped with a safety box containing all the sailing essentials that a skipper may need.
Do you supply lifejackets for children?
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We do stock standard size child life jackets, Type 1. It is better to bring your own if you have children below the age of 6, to ensure a better fit. Please send us an email if you need children life jackets as they are not standard included by each vessel.
Is there a proper fridge and freezer?
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The fridges will vary depending on which yacht you have. Bear in mind that you should not buy more than 3 days worth of fresh produce as the fridge is not going to be as good as your fridge at home.
What kinds of electrical appliances does the yacht support?
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if your yacht has an inverter on board then you may use electrical appliances that you have brought with you (hairdryer, recharging batteries, etc.) while sailing or at anchor. You may need to bring an adapter. Most of our yachts are 110V with U.S receptacles. In Antigua you will find both 220V and 110V available in certain areas. We advise that you check with us first since the relevant information is dependent upon your yacht as well as which country you are visiting from. All yachts have 12V sockets.
What’s included with your charter?
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| All of our vessels have the following equipment on board: |
Yacht Related
- VHF Radio
- GPS
- Dinghy and outboard motor
- Cockpit Table
- Bimini
- Log and depth-sounder
- Electric Windlass
- Refrigerator
- Roller Furling genoa
- Boat Hook
- Signal Horn
- Bucket with Lanyard
- Cockpit cushions
- Through-hull plugs
- Cigarette Lighter Outlet
|
Handy Stuff
- Linens and towels
- Beach towels
- Clothes pegs
- Deck Brush
- BBQ grill
- CD Player with saloon and cockpit speakers
- Binoculars
- Tool kit
- Duct tape
- Galley and cooking utensils
- Coffee maker
- Pillows
- Charts and Cruising Guide
- Deck cooler
Saftey Equipment
- Adult Life jackets
- Fire Extinguishers
- First Aid kit
- Flare Kit
|
12V 110 inverter in all Bavaria Yachts 36 and above
Autopilot in all Bavaria Yachts 41 and above
Roller furling main or fully battened main with Lazy Jacks
Upon boarding your yacht, you will find a Complimentary Starter Kit provided for your use by Horizon Yacht Charters.
This includes:
|
- Bottle of Rum
- Bottle of Spring Water
- Coca Cola
- Dish Washing Liquid
- Roll Paper Towel
- Antibacterial Spray
- Guest Soaps
|
- Handi-wipes
- Salt and Pepper
- One roll toilet tissue per head facility
- Matches
- OFF Insect Repellent
- 2 Trash Bags
|
What do you supply on board?
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We supply linen, towels, toilet tissue, soap and a Welcome Starter Kit. This includes:
- Bottle of rum
- Bottle of spring water
- One roll toilet tissue per bathroom
- Matches
- Insect repellent
- Handiwipes
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- Coke
- Dish liquid
- Salt, pepper
- Roll paper towel
- Guest soaps
- 2 trash bags
|
Do you supply coals for the BBQ if I’m not provisioning?
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You should pick up your own BBQ coals and lighter fluid if you have not asked us to provision for you.
Do the boats come with coolers?
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YES
Do the boats come with coffee makers?
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Yes, all our boats come with a coffee percolator. You need to purchase fresh ground coffee for it.
Do you offer provisioning?
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What are the supermarket hours?
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The supermarkets on Dutch St. Maarten open at 9am and close at 8pm every day (shorter hours for Christmas Day, closed on New Years). Supermarkets on the French side are open from 8 to 8 everyday, (closed Christmas Day and New Years).
Does the supermarket have carts?
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Yes
Does the supermarket take credit cards?
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Yes, they accept Visa and MasterCard. They will ask you for picture ID.
Where can we get provisioning?
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There is the Lido supermarket is located 10 minutes away from the base. La Grande Marche and LD supermarkets are bigger and are a 15 minutes walk. Remember to check for all the wonderful French patés, cheeses and wines.
How much ice should I buy?
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4 bags
Are there beach side restaurants?
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In Simpson Bay, Friars Bay, Grand Case and Orient Bay.
What facilities are there in Lagoon Marina?
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Lagoon Marina has the following facilities: Showers, bathrooms, wireless internet, restaurant, laundry and small grocery across the street.
Is the drinking water safe to drink in the islands?
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We do not advise that you drink tap water. Bottled water is widely available.
Will my sailing experience require a skipper?
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If you are unsure on whether you have the necessary experience to sail the area of your choice, please submit a sailing resume through our website and we will be happy to assist you. As well as full chart and boat briefings to familiarize you with your cruising grounds and yacht, with prior notice, we can also provide a checkout skipper who will be happy to spend an extra couple of hours with you on a one-to-one basis.
Do you offer Sailing instruction courses?
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We have experienced instructors should you wish to learn to sail or hone your sailing skills. .
Do you provide crew?
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We provide professional skippers and cooks at all our bases. Their fees do not include food and beverages and optional gratuity. Crew gratuities are usually based on 10 to 15% of the charter fee.
Are there any mooring fees?
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There are no mooring fees in St. Maarten/ St. Martin. French St. Martin will have day mooring balls in the park areas, scheduled at a later date. In St. Barths, mooring balls are free in Ile Fourche and Colombier, however in the main port of Gustavia there is an anchor fee and mooring ball fee inside the harbour.
What is the climate like?
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The air temperature is around 32 degrees C. and the water temperature is about 28 degrees C.
Do you have any suggested itineraries or routes?
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We have several sample itineraries posted on the St. Martin Itineraries page.Suggested 8 days itinerary:
Day 1: After going out of the lagoon through Simpson Bay opening bridge, take a 2 hours sail to Marigot bay on the French side to familiarize yourself with your yacht. You'll be able to anchor in the bay and visit the typical Creole market, where you'll get fresh fruits in order to complete your provisioning. Then sail away in the sunset and anchor for the night in Happy Bay, where you'll enjoy your first BBQ under the stars.
Day 2: Another short sail to the deserted island of Tintamarre, on the Atlantic side of the island. You'll spend the day on a deserted and otherwise inaccessible beach. You'll be stunned by the beauty of the sunset over the Anguilla channel and you'll be able to swim and snorkel around the wreck of a Spanish Galion Sail.
Day 3: Get ready for the crossing to St Barth, 10 miles from Tintamarre. After ½ a day sailing, you’ll reach L’Anse de Colombier, where you’ll anchor in clear blue waters. You might decide to hike up the hill for an unforgettable panorama of the surrounding islands. Remember to bring your walking shoes!
Day 4: Anchor your yacht in Gustavia harbor, and discover the charms of St Barth. Check for paparazzi though, as you can easily end up in the latest People magazine issue when walking down the streets of Gustavia. Rent a scooter and ride around the island to discover why St Barth is a world wide jet set rendez vous.
Day 5: A downwind sail from St Barth will lead you to Road Bay, Anguilla where you’ll anchor for the night. After clearing customs, sail to Sandy Island, right off Road Bay, for an unforgettable swim and snorkeling session on its preserved reef. Sail back to Road Bay to enjoy a dinner in a typical Antillean lolo, where you'll be served fresh lobster from the grill.
Day 6: Crossing back the Anguilla channel will bring you to St Martin and Grand Case beach, gastronomic capital of the Caribbean, where you can choose to dine at one of the many French gourmet restaurants.
Day 7: Anchor your yacht in Simpson Bay for the final night. Go ashore and enjoy the lively Caribbean spirit in the numerous jump up parties in the area.
Day 8: A last swim and snorkel before heading back to Simpson bay bridge and return to the base.
What is St. Martin like?
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Beautiful beaches, friendly people, exciting night life beginning with wonderful restaurants offering cuisine from around the world, besides casinos and discotheques.
What specific sailing skills must we have for your islands?
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Navigation skills should include line-of-sight sailing, basic knowledge of charts and ability to plot a position. Please note that we are in an offshore sailing area and it is prudent to check a weather forecast, to ensure a calm night anchorage.
Are there boat boys?
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No, there are no official boat boys.
Are there pirates?
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No, we are not aware of any pirates in our area.
Are there mosquitoes? What time do they come out?
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Yes, you will find mosquitoes in the islands and they tend to come out at around dusk. Please use the complimentary can of OFF to spray on your exposed limbs (not on your face).
Are there mosquito nets on the boat?
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No, we don't provide nets but the spray is effective. If you are prone to mosquito bites, then please take advice from your doctor before you leave home.
Where do you recommend that we rent snorkeling gear?
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You can rent snorkel equipment from the base. Alternatively, to ensure best fit, you can bring your own.
What are our options for scuba diving in St Martin?
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We can arrange diving courses with a number of scuba diving schools on the Dutch or French St. Martin and in St. Barths.
What other water sports are available besides sailing?
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Kayaks and windsurfers are available for rental.
Do you have yachts for Race Week?
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While many of our owners do not allow their yachts to be raced, we have several yachts available.
Do I need to have a cell phone?
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Yes. You will need to use either your own phone or the complimentary HYC cell phone to enable communications between the base and the vessel for the duration of your charter. This is a Horizon Yacht Charter requirement to ensure your safety whilst out at sea, in the event of emergency and to enable us to relay any messages that you may receive.
Will my cell phone work there?
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It is advisable to check with your provider before you travel - mentioning each of the Caribbean islands that you intend to visit as this will make a difference.
How does the HYC cell phone work?
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This is a prepaid service with complementary 5 Euros of credit installed in it and you may purchase extra cards at the base or numerous retail stores around the island.
Will my phone work offshore?
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The range tends to be around 4 miles offshore.
How much to call home using my phone?
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This will vary on where you are calling and at what time. A good test is to check how many funds are on the phone before you make the call, and then check how much is left after you have completed your call.
Do I have to clear in and out of each island?
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Yes, this is international law.
How long will it take to clear in and out of each island?
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This is obligatory especially if you wish to visit the French islands.
Do I need a visa?
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No, just your passport and a return ticket. Please note if your country requires you to have a visa to visit French territories, please obtain one, if you wish to visit St. Barths.
Can I bring frozen meat through customs?
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Previous guests have brought frozen meat through customs and have had no problem.