We aim to provide the best service available when you charter with us in Grenada and the Grenadines. Please read through these commonly asked questions. If you happen to have other questions or concerns, please feel free to
e-mail or phone us any time.
Frequently Asked Questions
Base Details
Transfers
Boarding Information
Payment and Currency
Yacht Charter Equipment
Provisioning
Sailing Conditions
Activities
Cell Phones
Customs and Immigration
Who are base owner/operators?
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James and Jacqui Pascall
Where are you located on Grenada?
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Located at True Blue Resort and Marina, True Blue Bay, on the south coast of the island very close to the SW corner.
How do I get there?
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From USA:
- American Airlines and Eagle via Puerto Rico from many US cities.
- Air Jamaica from USA via Montego Bay)
- Also possible to link on Delta, US Airways via Barbados, BWIA via Trinidad
From Europe:
- British Airways, Virgin Atlantic from London
- Excel charter from London
- Condor from Frankfurt all year
What is the departure tax?
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US$20 payable per person (over 12 years of age) at the airport.
On which dock can I find the yachts?
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There is only one dock, our taxi driver normally meets the guests and will show them onboard if the office is closed. He will point out the showers, bar, restaurant etc and make sure they are settled.
What are your office hours?
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8.30 – 5.00pm
How far is the base from the airport?
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5 minute drive.
What is the taxi fare?
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The taxi fare from the airport is US$12 one way more per person if more than 4 guests.
Do I need to tip the taxi driver?
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Yes
What if my bag is delayed?
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If your bag is delayed, you will have to report this to Customer Services desk at the airport. They will fill out a form and give you a copy with a reference number and a local telephone number. Please tell them that you are sailing with Horizon Yacht Charters and give them the office number. Typically, your bag will arrive in the next day (or two). The airline will deliver your bag to wherever you are - so this will not hold up your sailing time. If the bag does not arrive after a number of days, the airline may give you a daily compensation figure to spend. Please check with your airline before you leave.
REMEMBER: this happens about once per month so be prepared - pack some shorts, TShirts, flip-flops, toothbrush, toothpaste and any medical supplies that you may need. This should not ruin the start of your holiday - so come prepared!
What should we expect when we check in?
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When you arrive at the office, please have your passports ready for copying - we will return these to you. We will then undertake the paperwork in terms of taking for the Hull Damage Waiver, Security deposit and any provisioning payment that has been ordered in advance. You will be given the KIT BAG which contains charts, binoculars and safety equipment.
We will then undertake a chart briefing in the restaurant area where you will be shown the white customer folder and will read through this with our customer service manager. You will use the Chris Doyle Guide to Windward Island which is sent to you complimentary upon booking with us. After the Chart Briefing, you will receive your Boat Briefing. It is sometimes a good idea to send some of the crew to the supermarket in order to provision at the same time.
When can we board the boat?
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You may board the yacht at noon (charter contracts start and finish at noon). Allow a couple of hours to complete the chart and boat brief procedure before you are ready to leave the dock. If you are on island we will often start the boat and chart briefing about 10.a.m so you can board and depart soon after noon.
What is we arrive at your office after hours?
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If an arrival is scheduled outside of hours, on notification they will arrange for a True Blue Bay Marina driver to collect guests from the airport. They will escort the guests to their boat and show you around.
Do you offer “Sleep-Aboards”
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Since some flights arrive too late in the day for you to start your charter, where possible, we offer the option of a sleepaboard on your first night at an additional charge. Boarding is after 5.00pm and the yacht will be prepared for your late arrival. Please enquire about this option should you require it.
Where can I get water and fuel?
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You can pick up water and fuel at Petit Martinique, Union Island and Bequia.
What is the official currency of Grenada?
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Eastern Caribbean dollar – EC$
What is an estimated exchange rate for US Dollars?
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US$1 = EC$2.71
How do I pay for my charter?
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You can pay by using Visa or MasterCard. Or you can mail a US$ Cashier's Check. Please allow for the mail taking up to 10 days to arrive in Grenada.
What credit cards do you accept?
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We accept VISA and MASTERCARD. We do not accept AMEX
How long does it take to mail a check to you?
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Up to 10 days
What happens in the case that we need to cancel our charter?
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We are unable to offer refunds within 90 days of your charter start date unless we can re-sell your reserved dates. As we adhere to this policy, we strongly suggest that
Trip Cancellation Insurance is purchased.
Is there a spinnaker?
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No, we have mainsail and genoa on all yachts.
Can I get a bigger outboard engine?
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The maximum size engine that we have is 5hp. This is because we ask that you lift the engine off the dinghy when you are sailing in slightly bigger seas - to ensure that the dinghy does not flip with the engine still on.
Can I get a hard bottomed dinghy?
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Yes, all of our dinghy's have hard bottoms.
Do I always have to lift the engine off?
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It is for you to use your own judgement on when you should decide to take the engine off.
Can I lock the dinghy?
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Yes, we provide a lock with a padlock. Please make sure you check this off on your inventory sheet, it is always in the kit bag which you sign for at the beginning of the charter
What do I do with the dinghy if there’s no dinghy dock?
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You simply take the dinghy up on the beach and tie to the nearest palm tree.
What safety equipment is provided?
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Each boat is fully equipped with a kit bag containing all the sailing essentials that a skipper may need.
Is there a proper fridge and freezer?
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The fridges will vary depending on which yacht you have. Bear in mind that you should not buy more than 3 days worth of fresh produce as the fridge is not going to be as good as your fridge at home.
What kinds of electrical appliances does the yacht support?
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if your yacht has an inverter on board then you may use electrical appliances that you have brought with you (hairdryer, recharging batteries, etc.) while sailing or at anchor. You may need to bring an adapter. Most of our yachts are 110V with U.S receptacles. In Grenada you will find both 220V and 110V available in certain areas. We advise that you check with us first since the relevant information is dependent upon your yacht as well as which country you are visiting from. All yachts have 12V sockets.
What’s included with your charter?
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- VHF radio
- Dinghy and outboard motor
- Charts and guide
- Flashlight & sparebatteries
- Lifejackets
- BBQ grill
- Fire extinguishers
- Through-hull plugs
- Deck brush
- Cockpit table
- Bimini
- Linens, pillows, towels
- Clothes pegs
- Cigarette lighter outlet 12V
- Roller furling genoa
- Hot water
- 110V Inverter in all Bavaria Yachts
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- Cellular boatphone
- First aid kit
- Flare kit
- Binoculars
- Tool kit
- Boat hook
- Signal horn
- Tape
- Bucket with lanyard
- Cockpit cushions
- Inbuilt cockpit table cooler or deck cooler cushions
- All galley and cooking utensils
- Log and depth sounder
- Electric windlass
- Refrigerator
- CD player with saloon and cockpit speakers
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What do you supply on board?
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We supply linen, towels, toilet tissue, soap and a Welcome Starter Kit. This includes:
- Bottle of rum
- Bottle of spring water
- One roll toilet tissue per bathroom
- Matches
- Insect repellent
- Handiwipes
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- Coke
- Dish liquid
- Roll paper towel
- Antibacterial spray
- Guest soaps
- 2 trash bags
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Do you supply coals for the BBQ if I’m not provisioning?
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You should pick up your own BBQ coals and lighter fluid if you have not asked us to provision for you.
Do you offer provisioning?
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Yes,
we offer 3 different packages. Alternatively, if you just want us to order from your own list, there is a 20% service charge. You can also just buy beverages at the rate listed on the provisioning lists.
What are the supermarket hours?
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9.a.m. until 9.00pm
Does the supermarket have carts?
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Yes
Does the supermarket take credit cards?
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Yes
Where can we get provisioning?
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We can provide this service for our guests.
How much ice should I buy?
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We give 2 bags complimentary, anything more is paid for.
Are there beach side restaurants?
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Yes there are some wonderful places to eat out.
What facilities are there in Grenada?
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Charter guests can use all hotel facilities if staying on boat at start and end of charter:
- Shore shower facilities
- 2 swimming pools
- Restaurant
- Bar
- Dive operation located at the resort
- Other good restaurants located nearby
- Shopping/ supermarkets – at Grand Anse, 5 mins by taxi (US$12 one way)
- St. George’s (capital) 15 mins by taxi. (US$15 one way)
- Car hire approx US$50 per day.
Is the drinking water safe to drink in the islands?
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We do not advise that you drink tap water. Bottled water is widely available.
When are the best times of year to schedule a charter in the Grenadines?
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- Grenada Sailing Festival end Jan. The local workboat racing is something to see!
- Carnival August each year. See the whole of the island enjoying what they do best – partying.
- Easter Regatta each year including Grenada round the island race
- Carriacou Regatta in August – most relaxed regatta in the Caribbean with great workboat racing in Hillsborough
Will my sailing experience require a skipper?
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If you are unsure on whether you have the necessary experience to sail the area of your choice, please submit a sailing resume through our website and we will be happy to assist you. As well as full chart and boat briefings to familiarize you with your cruising grounds and yacht, with prior notice, we can also provide a checkout skipper who will be happy to spend an extra couple of hours with you on a one-to-one basis.
Do you offer Sailing instruction courses?
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We have experienced instructors should you wish to learn to sail or hone your sailing skills.
Do you provide crew?
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We provide professional skippers and cooks at all our bases. Their fees do not include food and beverages and optional gratuity. Crew gratuities are usually based on 10 to 15% of the charter fee.
Are there any mooring fees?
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Yes US$20 - 30
What’s the weather like during the year?
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Winter NE 15 – 25 knots
Summer E – SE 10 – 20 knots
What specific sailing skills must we have for your islands?
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The Grenadines is an area for the more experienced sailor – some open water sailing, good breezes, navigation straightforward but must be aware of where reefs are.
- Anchoring
- Navigation
- Two experienced crew
Do you have any suggested itineraries or routes?
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We have several sample itineraries posted on
the Grenada Itineraries page.
- Grenada to The Tobago Cays (7 day charter),
- Grenada to Bequia (7 or 10 day charter)
- Grenada to St. Vincent and St. Lucia (14 days).
It is possible to cruise to Trindad and Tobago (as opposed to Tobago Cays) but Tobago is exposed to northerly swells in winter so is best in summer only.
Total distance Grenada – St. Vincent approx 70 miles.
Need to complete Customs clearance between Grenada and St. Vincent
What is Grenada like?
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North shore beautiful unspoilt area, no place to anchor
West shore Town of St. George’s worth visiting, anchor outside the lagoon off Grand Anse beach area.
South shore lots of interesting bays, good anchoring and restaurants.
East shore very exposed, not anchoring, old towns and villages
Are there boat boys?
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Not in Grenada but yes from Union Island upwards
Are there pirates?
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No
Are there mosquitoes? What time do they come out?
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Usually in the evening, as they like to party with the best...
Yes, you will find mosquitos in the islands and they tend to come out at around 5.45pm. Please use the complimentary can of OFF to spray on your exposed limbs (not on your face).
Are there mosquito nets on the boat?
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No, we don't provide nets but the spray is effective. If you are prone to mosquito bites, then please take advice from your doctor before you leave home.
Do you offer one ways?
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Yes, we offer the one way trip from St Vincent or St Lucia. We recommend a minimum of 10 nights for this trip.
What is the one way fee to St Vincent?
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Plus US$700 to the charter fee. The one way fee is not subject to any discounts.
What is the one way fee to St Lucia?
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Plus US$900 to the charter fee. The one way fee is not subject to discounts
Where do you recommend that we rent snorkeling gear?
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You can rent snorkel equipment from US$15,00 per set per week Alternatively, to ensure best fit, you can bring your own.
What are our options for scuba diving in Grenada?
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There are a number of companies that you can dive with: Next door there is Aquanauts Dive shop. They will require you to meet them at either the Dive shop or at the dive site
Is there a possibility of fishing while we are on the charter?
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Fishing equipment is not available for rent
What other water sports are available besides sailing?
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2 man kayaks
Do you have yachts for Race Week?
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Do you have yachts for Race Week? Yes we charter Bavaria yachts for racing
Will my cell phone work there?
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It is advisable to check with your provider before you travel - mentioning each of the Caribbean islands that you intend to visit as this will make a difference.
How does the complimentary HYC cell phone work?
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It is a 'pay as you go' cell phone. You purchase phone card from us and extra top up can be purchased from Digicell top up providers around the islands.
Will my phone work offshore?
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The range tends to be around 4 miles offshore.
How much to call home using my phone?
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This will vary on where you are calling and at what time. A good test is to check how many funds are on the phone before you make the call, and then check how much is left after you have completed your call.
Do I have to clear in and out of each island?
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Yes, it is the law. Clearing in and out involves two authorities: Immigration and Customs. You must visit each Department to complete the process. Only the Captain should go to clear in and out and he/she must take the passports of each crew member, plus boat registration papers and the last clearance papers for the boat.
In Trinidad all crew members have to go to immigration to clear in and out.
How long will it take to clear in and out of each island?
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It will vary, but should take 45 minutes. Be prepared to wait.
Do I need a visa?
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Visitors from these countries require a visa for Grenada,
Bangladesh, Cameroon, The Gambia, Ghana, India, Mozambique, Nigeria, Pakistan, Sierra Leone and Sri Lanka. Check with the High Commission
Can I bring frozen meat through customs?
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Previous guests have brought frozen meat through customs and have not been stopped.