Horizons Customer Comments

We aim to provide you with the best service available when you charter with us in the British Virgin Islands, St Martin, Antigua & Barbuda, or Grenada & the Grenadines.

Many larger companies cannot match the level of customer service and personal attention that you will receive from us at Horizon Yacht Charters. Meticulously maintained yachts, one-on-one boat and chart briefings by our friendly and knowledgeable staff ensure a great sailing vacation at exceptional value.

Here are a few comments from our valued charter guests:
 B.V.I.   Antigua& Barbuda    Grenada   St. Martin 
British Virgin Islands

I was extremely happy with the service and yacht provided from start to finish. The office staff are responsive, friendly and accommodating through the booking process. On arrival I was treated very well by everyone I met from Horizon’s taxi driver who met me at the ferry to the office staff – big smiles and very personal service from everyone. The dock staff were great and quickly attended to requests for help in any way they could! The chart briefing was tailored to my personal needs and very thorough and efficient allowing us to get under way much earlier than I expected. The new base is a huge plus! Everything you need is right there – great bar and food at Peg Leg’s, 5* showers, liquor and groceries literally within 100 feet of the dock, dive shop right there, etc. The boat was immaculate and in perfect working order. I have chartered with other companies in the BVI and have had great service each time but I will return to Horizon again this year – they just take it the extra mile! ‘Earandel’, Bavaria 44, Spracklin party

We could not have asked for better service. Milton is a very personable and instructive briefer. All of the other staff we worked with were great as well…and will be our reason for coming back, February 2010, Vogel party, 'Hakuna Matata II', Beneteau 523

Best charter and service we have had! February 2010, Robinson, 'Namaste Blue'

This was our best charter yet! Endless Reach is an amazing yacht and everyone in our party had a fantastic time. We will be back next year and hopefully for more than the usual 7 days - the time goes so fast there! February 2010, 'Endless Reach' Jeanneau 54, Lewis party

Exceeded our expectations, especially when we arrived Townsend, 'Island Beat', January 2010

Excellent captain. Great week. We had a wonderful time Buiter, December 2009, 'Fly Bye' Lagoon 440

This was by far our best bareboat experience. Every aspect was easy with regard to all arrangements. The boat was excellent which made the whole trip purely enjoyable, Lazar, December 2009, 'Escape' Leopard 40

Horizon is by far the best charter company we have used. Mason, December 2009, 'Sea Vous Plait' Lagoon 420

This was one of the best trips we have ever had. Horizon and the BVI’s were outstanding on all levels. Thanks for giving us such beautiful memories. Bavaria 33, 'Moonshine', Gontier, December 2009

Excellent trip. Terry Hodges was excellent help as our first day skipper! Bavaria 35 ‘Shortcut’, Kinsley, December 2009

Our 6th year – 2 charter companies. Horizon best! Lagoon 440 "Fly Away", Jolley November 2009

Very friendly, efficient and professional service. It was a pleasure to deal with you guys! Leath, 'Sunny Side Up', May 2009

I want to extend a big thank you to Georgina and the team that sent us off for a great nine day sail on "Deuxieme Souffle" . The middle of May proved to be good sailing weather. I will return to your organization in the future and have passed your name on to other sailing friends. Great service and sound vessel. Yanchuck, 'Deuxieme Souffle' May 2009

Thanks a lot for your kindness and efficiency. We'll come back soon - Musazzi, 'Aurora P', May 2009

Captain Ron was great and everyone at Horizon was wonderful to deal with. We hope to be back soon! - Maule, 'Scallywag', May 2009

Excellent overall service by Horizon. We will be back! 'Fly Bye', Ritchie, April 2009

Helpful, personable and friendly! We appreciate your help with making this one of our most fun trips to the BVI! Can't wait to come back! March 2009, Moser, "Jumbie"

Just wanted to pass on our thanks for our charter on "Moonshine" that ended yesterday. The boat was clean and sailed well and the staff was very helpful. Tai did an excellent briefing on the boat so we felt we knew her well by the time we took her out. Although we had a couple of mechanical problems along the way, the staff did a great job handling them quickly so that our downtime was minimal. We particularly appreciated Henry's assistance and professionalism in dealing with the mechanical issues and the final checkout. Anyway, we were very pleased with our charter experience and hope to be sailing with you again soon. 'Moonshine', Greene, February 2009

Just wanted to let you know that the horizon catamaran vacation was a wonderful experience. It was the most unique and special vacation we have ever been on. Our Captain Tai was the best, she really added to the great time we had. Thank you for everything! 'Flyaway' February 09, Crissy Roberts

Horizon is far superior to the other companies we've used. We'll come back next year "Vive La Liberte", Castonguay, February 09

The finest bareboat we've chartered. Great team, a perfect cruise. 'State of Play', Bavaria 50, Balloch, January 2009

"Your yachts are in perfect condition and your service is only exceeded by the attitude of your staff and employees. Thank you for a great charter". Excaliber, Nov 2008, Schiffman

“We were very pleased with all the Horizon staff who couldn’t have been more helpful at all times. Look forward to seeing you again” Celebration of Life, Duckworth, July 2008

Wow! Now that I've recovered for a few days I wish to send to you my sincere thanks. Our Horizon Yacht charter of the Lagoon 440 "Fly Bye" was wonderful. I must commend The HYC Staff for making us feel comfortable, confident and safe while undertaking our first catamaran charter. Our briefings were not only complete but also fun and "user friendly". All of the sailors on board felt that the "Fly Bye" was an amazing boat and well maintained. The rest of the crew considered "Fly Bye" to be comfortable, accommodating, and well equipped. Communications with the charter base during the charter were reassuring and the checkout procedure was hassle free. And while we're at it, Nanny Cay is an excellent charter base facility. Horizon Yacht Charter is "top notch" in my opinion. Boyle, Fly Bye, July 2008

'Have chartered 5 times now and this was the best by far!' Bavaria 39, Epstein, June 2008

Time going too fast. Best vacation in my lifetime. Thanks to everybody at Horizon – you did a wonderful job! Jeanneau 42 ‘Tatiana’, May 2008, Lafond

Top notch charter company. Thanks! Durley Dene, April 2008, Wissbaum

Thank you and all the staff at Horizon! My family and I had a wonderful time! Lagoon 440 Fly Bye, Olsen, March 2008

We chartered the same boat last year, and it was in better shape this year than last. Impressive!" February 2008, Bavaria 33 ‘Moonshine’, Marcy

We moored in some magical places, ate great food on and off the boat and all in all would recommend anyone to the area. Not only that the service we received from your representatives at Nanny Cay, mainly Milton , Colin, Charley and Christalen was exceptional; the best we had and they should be congratulated on helping to make our trip so relaxed and enjoyable. February 2008, 'Nanuk', Everall

"Just wanted to let you know how much we all enjoyed our week on the Durley Dene! Colin, Georgina, "Cap'n Ron", and Maxi, were terrifically helpful and patient with us, and our adventure was the more delightful because of it. Hope to see you all again sometime!" January 2008, Durley Dene, Thompson / Pfiel

“First, I am so very impressed with Horizon. Every step along the way Horizon exceeded my expectations. People who know me would tell you how very hard that is to accomplish. Thank you for everything” Russ Niemie, Jan 2008 ‘Living Wright’

Horizon is top notch. We’ll choose you over the “majors” every time. Eva Hill, Bahia 46, Antigua November 2007

Your team exceeded every expectation. The personnel, vessel, and keen attention to every detail are attributes which should be noted. Sawsea Lady, Lewis, June 2007

I've been bareboating in the Caribbean over 20 years and yours equaled the best. The boat was great, clean, and provisioned better than any we've ever had. Captain Nash was terrific - great personality, experienced, and knowledgeable. All of us loved him. I hope we can charter through you again - I'll certainly recommend you to anybody. John DeMattia, April 2007

Outstanding vacation thanks to an outstanding charter company! Witschard, HMS Jennifish, January 2007

Once again Horizon Yachts has provided an excellent sailing vacation for my group. The all-around service and equipment is only exceeded by the attitude of the employees! Schiffman, Aristocat II, Dec 06

It has been a month since leaving the BVI's, when we chartered a Bavaria 33 (Moonshine) from you, and I wanted to express our appreciation for a superb week of sailing thanks to your excellent service. Between 7-14 November we "daysailed" from your base in Nanny Cay, and found everyone we dealt with to be extremely kind, highly competent, and very hospitable in providing us with truly exceptional service. This greatly contributed to our having an outstanding sailing vacation. Your crew is exceptional and we thank you all very much. We look forward to returning soon, and/or moving on to Horizon bases elsewhere in the Carribean. Olivola, Bavaria 33, Nov 06 Greenaway, Lagoon 440, October 2006

Best boat so far. Greenaway, Lagoon 440, October 2006

We had a great time in the BVI's. It was my nephew's and his wife's first bareboat charter and they loved it. Horizon Yacht Charters was all that was promised and more. The office staff was friendly, welcoming, and helpful. The chart briefing was very well done, by Henry, with overhead shots of anchorages and lots of suggestions for fun and relaxation. The boat briefing, by Milton, was thorough yet relaxed. Milton has a great sense of humour, who along with others put all of us, especially the first-timers, at ease. The boat, according to Milton was three+ years old and in great shape. It performed flawlessly and was clean and very well maintained. I recommend Horizon very highly. Eisenhauer, USA, Bavaria 41, May 2006.

Thanks! Was super! Van Geldera, The Netherlands, Beneteau 323, May 2006

Excellent service. Jarvie, UK, Bavaria 46, May 2006.

Your service is optimum! Response by Henry, Boss, Wilson, Milton was perfect. Perfect week! Floyd, USA, Bavaria 36, May 2006.

Our captain was great – especially with kids which helped make the trip excellent. Munroe, USA, Jeanneau 49, April 2006.

We have chartered from other companies in the past. Horizon is far superior. Staff were great. Yacht in excellent condition. A wonderful vacation. Thanks! Mason, USA, Jeanneau 43DS, April 2006

Very pleased with service and facility. Hendee, USA, Beneteau 323, March 2006

Service was excellent. We had a great time! Will recommend. Robertson, USA, Bavaria 36, March 2006

Excellent yacht and excellent service. No wonder Cruising World readers rate you so highly! Mohr, USA, Island Spirit 40 Cat, February 2006

Excellent and seamless service. Everything worked. I cannot reasonably ask for more. Dorey, UK, Bavaria 33, February 2006

Another great trip. Martin, USA, Bavaria 44, January 2006.

Fantastic time. Thanks for everything!! You deserve your # 1 rating!! Hayden, Canada, Bavaria 41, January 2006.

 

 
Antigua & Barbuda

Great service and value. Friendly competent staff and a joy to work with. Thanks for making our holiday so successful. Truly enjoyed Antigua and Horizon! - Stearns, 'Undaunted', May 2009

We enjoyed the enthusiastic and supportive Horizon Team in Antigua. Thank you. - Batten crew, Pooglette 2, 2009

Very satisfied! - Davidson crew, Makin Smiles, 2009

We especially enjoyed the linens and towel supply - Lillies crew, Redwood, 2009

The yacht was surprisingly spacious and the scenery breathtaking - King crew, Sensei, 2009

Al, Jackie and of course Eugene made our trip even more enjoyable with the flexibility on arrival, very good briefings and then assistance with the final booking in and departure. An abundance of local knowledge. Looking forward to our next trip - Pettinger crew, Dolly Grace, 2009

I think it was the best holiday ever, so now we have the pictures and the good memories - Hoj Christensen crew, Makin Smiles, 2009

Many thanks for the Horizon team = Rednikova crew, Daddy’s Girl, 2009

Thanks for a great holiday - Stone crew, Wicked Good, 2009

Everyone from start to finish was polite and courteous. The boat was perfectly rigged and sailed like a dream - Dusko crew, Mystery, 2009

I would really like to thank both of you, and the staff at the Antigua and St Martin Bases for making this our best charter to date. The yacht was in excellent condition and sailed beautifully making both the long haul passages and the anchorages a real pleasure. This was our third Horizon experience, having previously sailed out of the BVI and Grenada, so we have now covered all the bases. I can, therefore, safely say that of all the charters we have done, from Australia to the Caribbean, we have consistently received the best service with Horizon. No small feat!! Best wishes, and, while it's a bit to early to plan next years trip, I have no doubt that it will involve a Horizon base! - January 2008, Sherwood

On behalf of all nine of us sailing Just Audacious in and around Antigua for a wonderful week, I extend our warmest thanks for everything you did to make our vacation so terrifically enjoyable. We had a blast and your assistance when needed was superb. Thank you again. I am sure that Chrissy and I will be back in a not to distant future. Hellerqvist

Just a quick note to once again thank Horizon Yacht Charters. I have chartered with a lot of companies and your customer service was by far the best I have encountered. You must enjoy your work and it shows! Poole

 
St. Martin

Horizon was fabulous – great advice and helpful staff – loved our trip, Wilson, Leopard 4500, 'Triple Dog Dare', February 2010

We had an excellent trip, and as I wrote on my survey at the end, of four charter companies I have booked with, Horizon has been the best by far. We're already thinking about our next trip (probably the Grenadines) and Horizon will be our first choice! Brown, I Lean, April 2009

Thank you to all the staff at Horizon and for providing us with a boat in such good condition. We had a lovely trip and appreciate the service and quality of your operation. We carry warm memories of sailing in the islands! Lynn and John Ringseis, Triple Dog Dare, January 2009

“We were very happy with the boat and all the help + assistance of the Horizon Team. We saw a dolphin in Simpson Bay and it stayed with us for at least a half an hour! We are going to buy a boat ourselves and when we left Europe and did our crossing, we definitely going to say hi to the Horizon Team again!” Beryl and Urs Nadler, Flyer of Lorne, January 2009

"Very good service + hospitality, we come back every year!" Brown Eyed Girl, Browning, October 2008

We have chartered many times before- in the BVI, Grenadines, and previously in St. Martin- but have never chartered from Horizon Yacht Charters. We found the boat- Brown Eyed Girl- provisioned and ready to go the minute we arrived in St. Martin. The charter and yacht briefing was thorough and informative. The Horizon Yacht Charters team in Simpson Bay made our departure hassle-free and we even got off a bit earlier than expected. The Boat was well equipped and in good working order. We had a very enjoyable week seeing all that St. Martin, Anguilla, and St. Barths has to offer. I without question would turn to Horizon Yacht Charters for our next sailing vacation. - Martin O'Neill, Brown Eyed Girl, December 2008

'….thanks again for the fantastic time we had on our charter. Both of you provided a perfect service to us for all of the time we spent with you and on our boat. It is great having the personalize support that you gave us.' Triple Dog Dare, May 2008, Hartman

I would really like to thank both of you, and the staff at the Antigua and St Martin Bases for making this our best charter to date. The yacht was in excellent condition and sailed beautifully making both the long haul passages and the anchorages a real pleasure. This was our third Horizon experience, having previously sailed out of the BVI and Grenada, so we have now covered all the bases. I can, therefore, safely say that of all the charters we have done, from Australia to the Caribbean, we have consistently received the best service with Horizon. No small feat!! Best wishes, and, while it's a bit to early to plan next years trip, I have no doubt that it will involve a Horizon base! - January 2008, Sherwood

Great times were had by all. We will definitely be back! - Bavaria 46, Wilson, November 2007

It was such a pleasure to meet David, the Base Director in St Martin. He had such knowledge of the islands that it made our vacation. He was able to pass on the best tips on snorkelling and seemed to know the every single restaurant on the island - which was a great benefit! He couldn't do enough for us - it was a refreshing change.

Thanks, David, for meeting us at Fort Louis after our one way trip from Antigua. We had a great sail and your hospitality was welcomed. See y'all next year!
 
Grenada

Very easy to arrange charter - boat in prime condition - beautiful country, November 2009, Binder, 'Yabajaba'

The best equipped charter boat I have sailed in over 10 years; everything in its place and works. Martin, 'Abim' August 2009

Andell David was exceptional captain with vast experience, thank you. Athena 38 "Ann Mary" May 09 Martinez

We had an excellent cruise, we will be back. The boat was in fantastic condition. Jacqui was a great help. Athena 38 "Ann Mary" May 09 – Beson

Top quality operation, very friendly and helpful staff. Bavaria 38 "Monowai" March 09 – Creigh

Service was as good as it gets! Bavaria 39 "New Horizon" January 09 – Eldstam

Excellent trip & even better boat. Tiando was a blast to sail. Thanks so much. Lagoon 380 "Tiando" December 08 - Cunningham

I’ve chartered with many companies from the Arctic to the Indian Ocean and Horizon was one of the best by far – very happy! Leopard 4700, ‘Tarsha’, May 2008, Belbas

We found the Horizon operation professional, caring and thorough from start to finish....oh and the sailing was pretty good too” New Horizons, Bavaria 39, January 2008, Cooper

…we enjoyed our time on Python Voyager. The boat performed very well and it was great to be able to make such quick passage times making our Westerly 33 seem very pedestrian by comparison. I was very impressed with your standard of service right from the moment of first contact until the final goodbye. Your staff were all extremely helpful and nothing was too much trouble for them. Thank you so much for helping to make our holiday such a good and memorable one. David Shipton, October 2007, ‘Python Voyager’, Jeanneau 40

Lovely boat to sail, great places to sail to, nice and friendly people, even the boat boys & relatively quiet in May, no overcrowded anchorages, May 07, 'Python Voyager', UK, Doull

We had a brilliant week in Grenada and Grenadines, no problems. We were impressed with the Horizon staff and their service and the yacht was in perfect order and a dream to sail, handle and anchor, etc. We made Bequia, Canouan, Tobago cays, Mayreau, Union and Carriacou. The week was just perfect, if anything we should have made it two weeks! Thank you all for your help. May 07, 'Pooglette II', UK, Evans

Very good charter & company, will return, May 07, 'Kitty', USA, Caltagirone

First time here, would gladly come again, May 07, 'Tallac', USA, Becker

Great week! Boat was ideal for the family. Boat works well and proved to be very able in stronger conditions, May 07, 'Yabajaba', UK, Sey

Excellent service! Will come back, April 07, 'Ambrosia', UK, Bedford

Fantastic place to sail, weather excellent!, April 07, 'Moana Roa', Australia, Butler

Earl was a great skipper, April 07, 'Dancing Bare', USA, Anderson

Loved it, will be back!, April 07, 'Pooglette II', USA, Horowitz

Return charterer, because of great experience the first visit, repeated this time, will return & recommend! Cuthbert's elementary diesel mechanic school was also very helpful, March 07, 'Python Voyager', USA, Ballew

Boat and staff excellent, March 07, 'Monowai', USA, Gahagan

An excellent 8 days, all because of a good start. This has been my third charter and the standards have always been the highest of quality. Thank you!, March 07, 'Inspiration', UK, Parker

Excellent service and a fantastic vacation. The service of all the Horizon staff is second to none. Thank you' March 07, 'Ambrosia', UK, Harrison

Third time used Horizon, as always good equipment and service, March 07, 'Annmary', USA, Coleman

Exceptionally nice boat. We love the sail configuration, no auto furling, main is so much better. Fast, efficient and everything worked, Feb 07, 'Ambrosia', USA Ziegler

I would recommend to anyone. Excellent staff, will repeat this trip, Feb 07, 'Python Voyager', Canada, Wintermans

All in all, this was one of our best ever holidays and we shall certainly recommend Horizon to our friends. Catamaran ‘Kitty’, March 2007, Elliot

Enjoyed 2 weeks – appreciated being able to stay aboard before and after charter. Yacht very well appointed in galley. Thanks for a great time. Smith, USA, Athena 38, April 2006.

The best all round charter in 10 years of chartering. Tunnicliffe, UK, Bavaria 42, March 2006.

The cleanliness of the interior was superb and the linens were so generous in number and excellent in quality. Shafer, USA, Bavaria 46, March 2006.

Uniformly excellent! So much better than the ‘Big’ fleets. Thanks. Nicholson, USA, Jeanneau I 50, March 2006

Perfect introduction to Caribbean sailing.  Sailing in the Caribbean will become part of my life.  All down to the great skipper, George. Backwith, UK, Bavaria 38, February 2006

Really enjoyed the trip.  Great bunch of employees & staff! Speed, USA, Beneteau 413, January 2006

Had a great time.  Delivery to Union Island worked perfectly, thanks to Michael (skipper). LaCour, USA, Bavaria 38, January 2006

Horizon made this vacation fun and easy.  Everything was really in excellent condition and every body was most helpful. Lougheed, Canada, Beneteau 413, January 2006

Dear Compass, We are enclosing a check for a year's subscription. We picked up a copy of Compass while recently chartering in the Grenadines out of Grenada. We enjoyed our cruise - the "off" season was fine with us - and furthered our anchoring and sailing skills with no screw-ups (just a little tension on our part). We gained confidence with a very good boat, a Bavaria 42 from Horizon Yacht Charters in True Blue Bay, and in anchoring with a lot of chain. Carriacou, Union Island, Mayreau, Canouan and especially the Tobago Cays were beautiful. On Mayreau Curtis taxied us from Saltwhistle Bay to the village for provisioning and shared beautiful overlooks and views of his island. Union Island and Clifton Harbor were also very nice and the people friendly. Horizon Yacht Charter is what brought us down there and beyond the BVI. They were great. We hope to come back. Elaine and Tom Roberts Virginia, USA