Horizons Customer Comments

We aim to provide the best service available when you charter with us in the British Virgin Islands.

Many larger companies cannot match the level of customer service and personal attention that you will receive from us at Horizon Yacht Charters.  Meticulously maintained yachts, one-on-one boat and chart briefings by our friendly and knowledgeable staff ensure a great sailing vacation and good value for money too.

Here’s a selection of what our valued guests have said about us:

British Virgin Islands

My compliments to Henry for excellent service. Before and during our charter, Milton is the best. It’s great to work with a company that knows us by name and personal service!’ 'Perseverence II', Jeaneau 54DS, Cusimano party, June 2010

We would like to thank you for an outstanding sailing vacation in the BVI. Horizon staff made the experience delightful. Chris was great in the chart brief, gave us a ton of excellent info; Hunter was excellent on the boat brief and we sailed away confident we knew the lay of the boat. Bentley, Nelson, yourself, and all the other folks that make your operation run so well, thank you very much. Rest assured we will be back next year! Scallywag is a fine boat. Easy to sail, well equipped for the job, lots of fun. Thank you again for the experience of a lifetime. We had a blast and look forward to seeing you next year, if not sooner! 'Scallywag', Bavaria 33, LaBranche, June 2010

Awesome, Lagoon 420 'Celebration of Life', Spears party June 2010

All round good service, Jeanneau 42DS 'Tatiana', Sharp party, May 2010

Service was great, Lagoon 420 'Sea Vous Plait', Falkenhagen party, May 2010

Horizon manuals on board are excellent and very user friendly Athena 38 'Excalibur', Lietzke party, May 2010

Your service was great, especially Christalen, Hunter, Anil and Henry. So many cheerful, helpful people – too many to name. The boat was easy to sail and comfortable Bavaria 37, 'Island Beat', DeGraaf party, April 2010

Captain Ron was great. Made the trip Bavaria 33 'Moonshine', Young party, May 2010

It was an amazing experience and thank you and 'Captain Ron' for providing a company that has great service, great yachts, great customer relations and great captains. I would recommend this to everyone who wants an incredible sailing experience Sonya and Bob Grabau, Lagoon 440, May 2010

This is the third time we have sailed with your company. Yet again the BVI proved a wonderful place to spend a relaxing holiday interspersed with great winds and some lovely sailing days. Nothing was too much trouble for any of you and your clear priority was to ensure we had a great holiday, which we certainly did. Beneteau 523 'Hakuna Matata II', Everall party, January 2010

Great service with very friendly and positive attitude by all Bavaria 50 'State of Play', Maeder party, March 2010

All round a great experience. Will do it again with Horizon Yacht Charters – thanks Leopard 40 'Escape', the Harding party, April 2010

Another great cruising vacation – many thanks Beneteau 323 'Sunshine' Dunnington party, April 2010

Yacht was beautiful and was just as described and pictured. Captain Ron made the trip extraordinary! His friendliness and expertise far exceeded our expectations! He is a valuable asset to the Horizon company! Lagoon 440 'Fly Away', Grabau party, April 2010

We had an absolutely wonderful trip ! The kids really settled in to the life style and the sailing immediately and the BVI's were even more beautiful than we expected. Horizon Charters were excellent. We had a very positive experience with them. We met another family chartering with Horizon and they also had a great experience with them, so I would not hesitate to recommend them. If you have any specific questions that you would like to ask of us, we would be happy to help. ‘Island Beat’, Bavaria 37, The Oliver family, March 2010

I was extremely happy with the service and yacht provided from start to finish. The office staff are responsive, friendly and accommodating through the booking process. On arrival I was treated very well by everyone I met from Horizon’s taxi driver who met me at the ferry to the office staff – big smiles and very personal service from everyone. The dock staff were great and quickly attended to requests for help in any way they could! The chart briefing was tailored to my personal needs and very thorough and efficient allowing us to get under way much earlier than I expected. The new base is a huge plus! Everything you need is right there – great bar and food at Peg Leg’s, 5* showers, liquor and groceries literally within 100 feet of the dock, dive shop right there, etc. The boat was immaculate and in perfect working order. I have chartered with other companies in the BVI and have had great service each time but I will return to Horizon again this year – they just take it the extra mile! ‘Earandel’, Bavaria 44, Spracklin party

We could not have asked for better service. Milton is a very personable and instructive briefer. All of the other staff we worked with were great as well…and will be our reason for coming back, February 2010, Vogel party, 'Hakuna Matata II', Beneteau 523

Best charter and service we have had! February 2010, Robinson, 'Namaste Blue'

This was our best charter yet! Endless Reach is an amazing yacht and everyone in our party had a fantastic time. We will be back next year and hopefully for more than the usual 7 days - the time goes so fast there! February 2010, 'Endless Reach' Jeanneau 54, Lewis party

Exceeded our expectations, especially when we arrived Townsend, 'Island Beat', January 2010

Excellent captain. Great week. We had a wonderful time Buiter, December 2009, 'Fly Bye' Lagoon 440

This was by far our best bareboat experience. Every aspect was easy with regard to all arrangements. The boat was excellent which made the whole trip purely enjoyable, Lazar, December 2009, 'Escape' Leopard 40

Horizon is by far the best charter company we have used. Mason, December 2009, 'Sea Vous Plait' Lagoon 420

This was one of the best trips we have ever had. Horizon and the BVI’s were outstanding on all levels. Thanks for giving us such beautiful memories. Bavaria 33, 'Moonshine', Gontier, December 2009

Excellent trip. Terry Hodges was excellent help as our first day skipper! Bavaria 35 ‘Shortcut’, Kinsley, December 2009

Our 6th year – 2 charter companies. Horizon best! Lagoon 440 "Fly Away", Jolley November 2009

Very friendly, efficient and professional service. It was a pleasure to deal with you guys! Leath, 'Sunny Side Up', May 2009

I want to extend a big thank you to Georgina and the team that sent us off for a great nine day sail on "Deuxieme Souffle" . The middle of May proved to be good sailing weather. I will return to your organization in the future and have passed your name on to other sailing friends. Great service and sound vessel. Yanchuck, 'Deuxieme Souffle' May 2009

Thanks a lot for your kindness and efficiency. We'll come back soon - Musazzi, 'Aurora P', May 2009

Captain Ron was great and everyone at Horizon was wonderful to deal with. We hope to be back soon! - Maule, 'Scallywag', May 2009

Excellent overall service by Horizon. We will be back! 'Fly Bye', Ritchie, April 2009

Helpful, personable and friendly! We appreciate your help with making this one of our most fun trips to the BVI! Can't wait to come back! March 2009, Moser, "Jumbie"

Just wanted to pass on our thanks for our charter on "Moonshine" that ended yesterday. The boat was clean and sailed well and the staff was very helpful. Tai did an excellent briefing on the boat so we felt we knew her well by the time we took her out. Although we had a couple of mechanical problems along the way, the staff did a great job handling them quickly so that our downtime was minimal. We particularly appreciated Henry's assistance and professionalism in dealing with the mechanical issues and the final checkout. Anyway, we were very pleased with our charter experience and hope to be sailing with you again soon. 'Moonshine', Greene, February 2009

Just wanted to let you know that the horizon catamaran vacation was a wonderful experience. It was the most unique and special vacation we have ever been on. Our Captain Tai was the best, she really added to the great time we had. Thank you for everything! 'Flyaway' February 09, Crissy Roberts

Horizon is far superior to the other companies we've used. We'll come back next year "Vive La Liberte", Castonguay, February 09

The finest bareboat we've chartered. Great team, a perfect cruise. 'State of Play', Bavaria 50, Balloch, January 2009

"Your yachts are in perfect condition and your service is only exceeded by the attitude of your staff and employees. Thank you for a great charter". Excaliber, Nov 2008, Schiffman

“We were very pleased with all the Horizon staff who couldn’t have been more helpful at all times. Look forward to seeing you again” Celebration of Life, Duckworth, July 2008

Wow! Now that I've recovered for a few days I wish to send to you my sincere thanks. Our Horizon Yacht charter of the Lagoon 440 "Fly Bye" was wonderful. I must commend The HYC Staff for making us feel comfortable, confident and safe while undertaking our first catamaran charter. Our briefings were not only complete but also fun and "user friendly". All of the sailors on board felt that the "Fly Bye" was an amazing boat and well maintained. The rest of the crew considered "Fly Bye" to be comfortable, accommodating, and well equipped. Communications with the charter base during the charter were reassuring and the checkout procedure was hassle free. And while we're at it, Nanny Cay is an excellent charter base facility. Horizon Yacht Charter is "top notch" in my opinion. Boyle, Fly Bye, July 2008

'Have chartered 5 times now and this was the best by far!' Bavaria 39, Epstein, June 2008

Time going too fast. Best vacation in my lifetime. Thanks to everybody at Horizon – you did a wonderful job! Jeanneau 42 ‘Tatiana’, May 2008, Lafond

Top notch charter company. Thanks! Durley Dene, April 2008, Wissbaum

Thank you and all the staff at Horizon! My family and I had a wonderful time! Lagoon 440 Fly Bye, Olsen, March 2008

We chartered the same boat last year, and it was in better shape this year than last. Impressive!" February 2008, Bavaria 33 ‘Moonshine’, Marcy

We moored in some magical places, ate great food on and off the boat and all in all would recommend anyone to the area. Not only that the service we received from your representatives at Nanny Cay, mainly Milton , Colin, Charley and Christalen was exceptional; the best we had and they should be congratulated on helping to make our trip so relaxed and enjoyable. February 2008, 'Nanuk', Everall

"Just wanted to let you know how much we all enjoyed our week on the Durley Dene! Colin, Georgina, "Cap'n Ron", and Maxi, were terrifically helpful and patient with us, and our adventure was the more delightful because of it. Hope to see you all again sometime!" January 2008, Durley Dene, Thompson / Pfiel

“First, I am so very impressed with Horizon. Every step along the way Horizon exceeded my expectations. People who know me would tell you how very hard that is to accomplish. Thank you for everything” Russ Niemie, Jan 2008 ‘Living Wright’

Your team exceeded every expectation. The personnel, vessel, and keen attention to every detail are attributes which should be noted. Sawsea Lady, Lewis, June 2007

…We enjoyed our charter and the excellent service provided at Horizon. We would not hesitate to recommend your operation to our friends. Dr’s Orders, Lotimer, February 2007

Once again Horizon Yachts has provided an excellent sailing vacation for my group. The all-around service and equipment is only exceeded by the attitude of the employees! Schiffman, Aristocat II, Dec 06

Overall excellent services provided. Nanny Cay is the premier yacht marina in the BVI Geizer, Bavaria 49, Dec 2006

Please let me tell you how much we enjoyed our charter on Deuxieme Souffle. Everything was excellent! J Innes, Jeanneau 49, Nov 2006

Best boat so far Greenaway, Lagoon 440, October 2006

Very friendly, helpful, well organised. Thanks! Cooper, Bavaria 41, August 2006

All in all a superb holiday, great boat, great company. Thanks! McKinnon, May 2006

Excellent service on all counts - boat, staff, etc excellent!! Crotwell, TN, US, Bavaria 41, May 2006

Kate, Boss, Wilson were very professional. Service was great. Behrens, TX, USA, Bavaria 32, October 2005

When we arrived the boat was ready. Anything that was needed was taken care of right away. Boss was great and made sure we were taken care of. Di Domenico, MA, USA, Bavaria 44, October 2005

Your office staff at Nanny Cay was great! Very professional. Horizon did an outstanding job and I will use them again. Nixon, CA, USA, Leopard 3800, October 2005

We had an excellent experience with Horizon. We would definitely use them again. Response from Kate and Courtney to email was prompt and professional. This was greatly appreciated. Reinhold, TX, USA, Bavaria 46, June 2005

Great time. Great service. Contin, FL, USA, Beneteau 505, June 2005

Everyone went out of their way to make our trip enjoyable. Powell, MD, USA, Bavaria 32, April 2005

I have constantly brought groups down to the BVI from Alaska and other places and know that Horizon will take good care to provide a boat in top condition. Gates, AK, USA, Island Spirit 40, April 2005

Thank you for a virtually perfect charter earlier this month. We were impressed by your high standards and the immaculate condition of the boat. We look forward to chartering with you again before this year is out! Hanna, PA, USA, Bavaria 34 , March 2005